Effective Date: 1/1/2025
At Covenant Lending Group, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you apply for, obtain, or use our mortgage lending services.
By using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect both personal and financial information from our customers in order to provide financial marketing and brokering services. The types of information we may collect include:
- Personal Identification Information:
Name, address, phone number, email address, Social Security number, date of birth, and employment information. - Financial Information:
Income, credit history, tax returns, bank statements, assets, liabilities, and other financial data necessary for the processing of your mortgage application. - Transaction Information:
Information about your interactions with us, including loan application status, communications, payment history, and other mortgage-related transactions. - Other Information:
We may also collect data from third parties, such as credit reporting agencies, to assess your creditworthiness.
- How We Use Your Information
We use the information we collect for the following purposes:
- For the lenders to process and underwrite your mortgage application.
- For the lenders to verify your identity, income, and creditworthiness.
- To communicate with you about your mortgage application, loan status, and other related matters.
- To comply with applicable legal and regulatory requirements.
- To provide customer service and support.
- To offer products and services that may be of interest to you, with your consent where required.
- How We Share Your Information
We may share your personal and financial information in the following circumstances:
- With service providers: We may share information with third-party vendors and service providers who assist us in processing and servicing your loan. These parties are contractually obligated to protect your information.
- With credit reporting agencies: We may share information with credit bureaus and reporting agencies to assess your creditworthiness as part of the loan application process.
- For legal and regulatory compliance: We may disclose your information to government agencies, regulatory bodies, or law enforcement if required by law or in connection with an investigation.
- With your consent: We may share your information with third parties if you give us explicit permission.
- Data Security
We implement reasonable and appropriate security measures to protect your personal and financial information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and strict internal policies regarding access to sensitive data. Despite these safeguards, please understand that no system or method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee the absolute security of your information.
- Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccuracies.
- Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the instructions in the emails we send or by contacting us directly.
- Request Deletion: In certain circumstances, you may request that we delete your personal information. However, please note that we may need to retain some information for legal, regulatory, or business purposes.
- Retention of Your Information
We will retain your personal and financial information for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Covenant Lending Group, LLC
738 E Dundee Road, Suite 134
Palatine, IL 60074
www.Covenantlendinggroup.com
